At One Second Clothing, we want you to love what you wear. If something isn’t right, we’re here to help.

1. Return Eligibility
   You may return any item within 7 days of receiving your order.

Items must be unused, unwashed, and in their original packaging with all tags attached.

To initiate a return, please contact us at [Insert customer service email or phone number].

2. Sale Items
   Yes, sale items are returnable as long as they meet our standard return conditions.
3. Refunds Only
   We currently offer refunds only we do not provide exchanges.

Once your return is received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed to your original method of payment within 7–10 business days.

4. Return Shipping Costs
   If the return is due to our error (wrong item, damaged item, etc.), we will cover the return shipping cost.

For all other returns, the customer is responsible for the return shipping cost.

5. Non-Returnable Items
   The following items cannot be returned:

Items that are damaged due to misuse or wear and tear.

Items returned after 7 days of delivery.

6. Shipping & Delivery
   We ship across India using Shiprocket logistics partners.

Delivery timelines are subject to Shiprocket’s policies and may vary based on location and courier.

Free shipping is available for orders above ₹1499. Standard shipping charges apply to orders below that amount.

7. How to Initiate a Return
   To return an item:

Email us at mail2onesecond@gmail.com with your order number and reason for return.

We will respond within 2 business days with return instructions.

Ship the item back using the method advised in our response.

8. Need Help?
   For any return or refund-related queries, contact our support team:
   📧 Email: mail2onesecond@gmail.com
   📍 Business Address: B-7 Shanti Apartment Near Maninagar 380008 Ahmedabad,Gujrat,India.